Privacy Policy

Introduction

Bruiser's Blitz Car Wash ("we," "us," or "our") operates the car wash facility located at 121 Horsfield Industrial Way, Epworth, Iowa 52045 and this website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Information: Name, email address, phone number, and mailing address that you voluntarily provide when signing up for a membership, requesting a free wash, submitting a contact form, or participating in a fundraising program.
• Payment Information: Credit card or debit card details processed securely through our third-party payment processors. We do not store your full payment information on our servers.
• Membership Data: Wash history, membership tier, billing cycle, and account preferences managed through the Dencar Technology platform and the My Wash Membership app.
• Website Usage Data: IP address, browser type, operating system, referring URLs, pages visited, and time spent on our website, collected through cookies and similar tracking technologies.
• Vehicle Information: Vehicle details associated with your membership account for identification purposes.

How We Use Your Information

We use the information we collect to:

• Process your membership enrollment, payments, and account management
• Provide customer support and respond to your inquiries
• Send you account-related communications, including billing alerts and membership updates
• Send promotional offers, marketing emails, and text messages (with your consent)
• Improve our website, services, and customer experience
• Manage fundraising program participation
• Comply with legal obligations

Third-Party Service Providers

We may share your information with third-party service providers that assist us in operating our business, including:

• Dencar Technology: Our point-of-sale and membership management platform that powers the My Wash Membership app. Dencar collects and processes membership data, payment information, and usage history on our behalf.
• Payment Processors: Secure third-party processors that handle credit and debit card transactions.
• Email and SMS Providers: Services that send transactional and marketing communications on our behalf.
• Analytics Providers: Tools that help us understand website traffic and user behavior.

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

My Wash Membership App

Our membership is managed through the My Wash Membership app, powered by Dencar Technology. The app may collect:

• Location services data to identify the nearest car wash
• Payment information for billing and transaction history
• Personal information including name, phone number, and email
• App usage analytics and notification preferences

By using the app, you agree to Dencar Technology's data collection practices. You can manage your preferences and data directly within the app.

Cookies and Tracking Technologies

Our website may use cookies, web beacons, and similar technologies to enhance your browsing experience, analyze website traffic, and serve targeted content. You can control cookie settings through your browser preferences. Disabling cookies may limit certain features of our website.

Communications and Marketing

By providing your email address or phone number, you may receive communications regarding your account, promotions, and car wash operations. You can opt out of marketing communications at any time by:

• Clicking the "unsubscribe" link in any marketing email
• Replying STOP to any marketing text message
• Updating your preferences in the My Wash Membership app

Please note that opting out of marketing communications does not affect transactional messages related to your account.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can promptly remove it.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to opt out of certain data processing activities

To exercise these rights, please contact us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Bruiser's Blitz Car Wash
121 Horsfield Industrial Way
Epworth, Iowa 52045
Contact Form